Bookings and payment
SPECIAL CONDITIONS OF BOOKING
Camping and cabins The Paluet - City Council MATOUR
Preamble
The lease rental is reserved for the use of equipment Paluet. In any case, the City Council Matour can not be held liable for the use of its contracts with third parties. The tenant, who signed this contract concluded for a period may in no case exceed the period initially planned, will in no circumstances invoke any right to remain in the premises after the rental period.
Rates
Prices include all taxes and include the provision of the lease (location, housing), water charges included, excluding charges for heating and electricity (depending on conditions), the Except for fees payable to the booking, the tax payable on the spot, and related charges (animals, linen rental, cleaning fee ...) and optional insurance.
Timetable of arrivals and departure
For rentals in high season: arrivals between 16h and 19h, departure before 10am. For rentals of weekends, arrange an appointment. If you can not arrive on time, it is essential to prevent the reception. This arrange directly with you so you can access your location when you arrive
Theft, loss, damage
You need to insure against the risks inherent in the occupancy of your rental theft, loss or damage to your belongings or you can cause.
Inventory
Upon arrival, a sheet of the equipment in your home you will be returned. If you notice when you arrive items missing or damaged, report them immediately to the head of the home so as not to suffer damage during your stay there will be remedied as far as possible.
Habitat capacity
Please note that accommodation is provided for a specified number of occupants in the rental and can not, under any circumstances, be inhabited by a greater number of people. The head of the home is entitled to refuse any person beyond the planned capacity.
Information
Pictures showing our brochures are not contractual. Seasonal activities are communicated.
Professional Liability
Professional indemnity that can play since a fault was recognized against the zone Paluet.
Optional insurance
The customer can purchase an optional insurance cancellation stay with a provider of their choice.
Camper insurance (specific requirements)
It is for campers to caravanners take out liability insurance for their tent, caravan and / or equipment.
Payment
All bookings to be accepted, must be accompanied by a deposit of 25% of total price exclusive of fees. The remaining 75% must be paid at least 30 days before arrival. In case of payment by check, they must necessarily be made payable to the 'Treasury' as shown on the booking form. The deposit and regulations can also be made by credit card remote sales, cash and check holiday. Failure to observe this period of settlement of the balance will be considered canceled by the subscriber who incur thereby, a cancellation fee according to the conditions below. For rentals made at - of 30 days from the date of arrival, full payment of package is required at booking
Cancellation
In cases of partial or total cancellation, a cancellation fee on total booking will be applied per unit, according to the following conditions:
- Acceptance until 46 days before arrival: the full amount paid or forfeit the 25% deposit and fees.
- From 45 days to 16 days before arrival: 50% of total price, plus fees.
- From 15 days to 7 days before arrival: 80% of total price plus the fee.
- Less than 7 days before arrival: 100% of total price plus the fee.
All cancellations must be sent by registered letter with acknowledgment of receipt to the City Council Paluet MATOUR 71,520
Interruption
The established rates are fixed, no refund can be requested by a purchaser who would be deprived of his doing any service whatsoever, even in case of illness or accident resulting in a shorter duration of activity commissioned or its extension.
In either case, the costs are borne by the subscriber (see article on insurance optional)
Cancellation of stay
For reasons beyond his control, the Paluet may have to cancel a trip. In this case the repayment of such sums paid, excluding any damages, the Paluet disclaims all responsibility if cancellation is imposed.
- The failure of equipment
- The safety of tourists
The Paluet offer a benefit similar to another period or to a different delivery period.
Fee Schedules
Pets
Pets are allowed (except category 1 and 2) They must be leashed at all times and are not allowed in public places frequented by tourists (washrooms, toilets, swimming ...) Pet owners should bring their immunization records updated and justified when they arrive on site they are adequately insured vis-à-vis third parties. A supplement is due per day per pet.
Security / guarantees deposits
For chalets and equipped tents, we ask you to deposit guarantees: one for the household (40 to 60€), one for failure (200 €) by check, cash or good CB. This lump sum by habitat is required upon arrival at home, and returned as a rule, end of stay or within two weeks, subject to missing or damaged. This deposit is a guarantee of accommodation clean and in good condition to establish the order of the Treasury.
Tourist tax
It concerns people with 13 years of age. It is compulsory to be paid directly to the home on behalf of the municipality. This fee is not refundable in case of early departure.
Check vacation and holiday vouchers
Please note that Paluet is accredited by the National Agency for holiday vouchers, holiday vouchers and VACAF FCA. We accept these checks holiday for settlement benefits or stays Leasehold
Rules
To make life easier during your stay, rules of procedure is shown. Thank you to take knowledge and respect it.
Claims
To be valid, complaints must be forwarded to the City Council Paluet - 71,520 MATOUR by mail within a maximum period of 20 days after the end date Living-/dining
