Bookings and payment
GENERAL TERMS AND CONDITIONS OF SALE
Bare Pitch
This consists of a bare pitch for your tent, caravan or mobile-home.
Your stay shall be calculated based on a set amount that includes the pitch, the person(s) expected according to the offer selected, your installation, your vehicule and access to the infrastructures with regard to reception, activities and sanitary facilities. The additionnal costs (additionnal person, vehicule,pets,etc) are not included in the package and will be added to the latter.
Contact the campsite of your choice to know until what age the stays are free as well as the terms required for booking a bare pitch.
Nature: Pitch for 2 people, 1 motor-home or 1 car with tent or a caravan.
Confort: Nature offer + electricity+water and waste water.
Rented accomodation
Our prices include the people (according to the capacity of the accomodation), water, gas, electricity, a vehicule, access to the infrastructures in terms of reception, activities and sanitary facilities.
Your accomodation must be put back in order at the time of your departure.
Your wishes for a precise pitch or accomodation at the campsite can be met according to our availibility at the time of your arrival.
Delivery keys
For mobiles and chalets : In low season every day in high season arrival Saturday between 3pm and 8pm, departure Saturday before 10am.
Extra charges
whatever the package selected, additionnal costs will be invoiced for additionnal vehicles, additionnal tents, pets or visitors.
Our prices, exclusive of tax, do not include the local tourist tax. The tax shall be invoices along with your accomodation. It is to be paid on the same due dates. It cannot be modified or refunded on your arrival at the campsite. And for other charges, they are to be paid along with the balance of your stay (30 days before your arrival at the campsite).
Payment for the stay
Modes of paiement accepted
Visa, bank transfer
Terms of paiement
All request for a firm booking from the buyer must be indicated in writting and be provided with the following :
.Payment of a deposit including 25% of the costs of the stay
.15 for booking fees
.And the payment for cancellation insurance (when taken out)
This booking is only of contactual value when the buyer has received a booking confirmation issued by the campsite.
The balance of the stay must be paid 30 days before the stay begins at the latest. In case where the balance has not been paid on the deadlines indicated, the booking shall be considered as cancelled and the cancellation terms indicated bellow shall apply.
Last minute booking
Any booking made whithin a period of 30 days before the date of departure must be paid in full, using a bank card only.
Late arrival or early departure
In case of a late arrival or early departure with respect to the dates mentionned on your booking voucher, the total amount of the stay shall remain due. You shall not be entitled to claim any refund for the part of the stay not actually used.
No arrival at the campsite
In the case where no one comes to the campsite within a period of 48 hours from the beginning of your stay and without any proof and/or news of your arrival, we shall be able to reallocate your accomodation. We shall keep the fees as per our cancellation terms.
Cancellation
All cancellations must be notified by post, which shall go into effect on the date of receipt of the letter.
.More than 30 days before arrival, the total amount of the deposit shall be kept by the campsite.
.Less than 30 days before your arrival, the total amount of the rented accomodation, booking fees and insurance fee shall be kept.
For possible damages, we ask you to take out cancellation or stay interruption insurance at the time of your booking.
Due to the campsite:
In the Flower Les Capucines campsite is obliged to cancel its rental of a bare pitch and/or rented accomodation, any contracting party having received its confirmation of stay, shall be informed by registered letter and reimbursed in full for the amount it has paid.
Deposit
For rented accomodation, you will be requested to pay a deposit of 300€ on your arrival, which will be returned to you at the end of the stay, no later than eight days by post from the date of your departure.
The campsite reserves the right to keep part or the total amount of the deposit in case of deterioration of the accomodation and its contents and/or facilities at the campsite.
The campsite also reserve the right to deduct the amount of 60€ to pay for costs of cleaning not carried out at the time of departure.
Minot
Minors not accompanied by their parents cannot be accepted.
Pets
We require dogs to be kept on a lead within the campsite. Please comply with the rule for hygiene and the environnement at the host campsite. The health certificate must be presented at the time of your arrival at the campsite. Anti-rabies booster vaccinations and tatoo certificates are compulsory.
Claims
Any possible claim with respect to a stay must be specified in writting and sent by registered letter with acknowledgement of receipt within 20 days following your stay.
