Château le Verdoyer

Bookings and payment

GENERAL TERMS OF RENTAL

PITCHES
Camping Château Le Verdoyer accepts reservations of pitches in order to ensure that a place is available for the camper on the day of his arrival. These reservations are subject to certain conditions :
Every applicant shall be accompanied by a sum of 25% as a deposit, which will be deducted from the total due for the stay, plus 20 € to cover administrative expenses. The sum of the fees for the stay is to pay on site.

1.The reservation is a personal contract: subletting is not permitted.
2. Any modification of the details originally stated, which may or decrease the camping charges must be stated on arrival at the campsite. In event of inaccurate information having been given in the Agreement overleaf, this contract will be cancelled and the deposits already paid will not be refunded.
3. If you arrival is to be delayed we ask you to notify us, so that your emplacement can be kept for you. If there is no news from you after 24 hours from the stated date of your arrival, the Manager reserves the right to re-allocate the emplacement. In case of cancellation, we pay back following percentages (except for the booking fee) : cancellation till 6 weeks before arrival : 100%, cancellation till 4 weeks before arrival : 50%, Cancellation within the 4 weeks and after 15th of June : 0%.
ATTENTION : Because of the sanitary crisis, the cancellation are free of charge (except the 20€ fees) up to 1 month before arrival, before the 15th of june
4. Once your stay has begun, no refund can be made for premature departure, whatever the reason.
5.The pitch is available from 2 pm and must be vacated before 12 am.
6. Please note the following point: any litigation that may arise shall be dealt with exclusivity by Tribunal d'Instance de Périgueux. The French version of the Agreement, not that of any translation, shall be regarded as the authentic text of the contract.
7. All clients are obliged to comply with the rules of the site.
8. Please send us one copy of the agreement, duly completed and signed by you. On line booking : confirmed after having received your deposit and reservations fees, by credit card. We will send you a booking confirmation by mail. Should we not be able to satisfy your request, we will not cash the credit card payment.

MOBILE-HOMES, CHALETS AND TENTS
1. A rental is nontransformable and can not be ceded or subrented. All registrations must be accompanied by a down-payment equivalent to 25% of the rental price.
2. in July and August Bookings may only be made on a weekly basis from Saturday to Saturday. Arrivals are permitted only between 4 p.m to 8 p.m. (if late, please give us adequate warning) and departures until 10 a.m.
3. A booking is considered definitive when confirmed by sending us the balance at least 6 weeks before your arrival on the campsite. On line booking : confirmed after having received your deposit and reservations fees, by credit card. We will send you a booking confirmation by mail. Should we not be able to satisfy your request, we will not cash the credit card payment
4. Any cancellation must be notified by a letter, the date of reception determining the date of cancellation.
In case of cancellation up to three months before arrival, we reimburse you 100% of your payment (- 20 € reservation costs), cancellation between 3 months and 6 weeks before arrival date gives the right to a refund of 50% (- 20 €)and in case of cancellation within 6 weeks before arrival, or after June 1st, no refund will be effected.
ATTENTION : Because of the sanitary crisis, the cancellation are free of charge (except the 20€ fees) up to 1 month before arrival, before the 15th of june
5. No reimbursement will be made if the client arrives later or leaves earlier.
6. The management is not responsible in case of theft, loss, damage of any kind during or following your stay. The management is responsible for items left only at the office. A camping caravaning civil hability insurance is obligatory.