Bookings and payment
Article 1 - Sales Terms and Conditions
The present sales terms and conditions rule all the stays sold on the website www.lerocdelrey.fr.
They are included in the contract binding the establishment and the customers.
The client agrees to acknowledge these terms and conditions prior to any booking request for a stay
concerning himself and any other person enjoying the stay.
According to the law in force, the present terms and conditions are available for the client for
information only and prior to any contract for holiday purchase. The terms and conditions are
available on written request to the establishment office.
Article 2 - Booking conditions
2.1 Price and payment
All prices are in euros, VAT included, excluding tourist tax
Camping pitches booking requests: Pitches booking requests are nominative and nontransferable.
The lease is only effective after the establishment agreed and has received the deposit and the
administration fees.
Rented accommodations booking requests: Rented accommodations booking requests are
nominative and nontransferable. The lease is only effective after the establishment agreed and has
received the deposit and the administration fees.
Should you have any delay on the day of arrival and don't warn the establishment, the
accommodation will be available 21 hours after the arrival date mentioned on the lease. After this
time limit and without written message, the booking will be cancelled and the deposit will remain
acquired for the establishment.
2.2 Changing your booking request
No discount will be granted for late arrivals and/or early departures.
2.3 Cancellations
According to the general sales terms and conditions, any booking with unpaid balance will be
cancelled.100% of the deposite will be paid back for any cancellation received at least 30 days before
the date of arrival.
2.4 Withdrawals
The legal dispositions related to withdrawals on on-line sales do not apply to tourist services (article
L.121-20-4 from the French Code de la consommation).
For any on-line booking, customers will have no right of withdrawal.
Article 3 - During your stay
3.1 Arrivals and departures
In rented accommodations and camping pitches, arrivals from 16 p.m. and departures before 10 a.m.
3.2 Guarantee
A 250€ guarantee will be deposit on your arrival. It will be given back on your departure during the
reception opening hours and after inventory of fixtures. Any damage will be invoiced and added to
the price of the stay as well as the cleaning fees if the accommodation is not perfectly clean when
you leave. If you cannot attend the inventory of fixtures, your guarantee will be sent back by post.
3.3 Departures
Any delay for giving back the key and leaving the pitch after -- a.m. will be invoiced one extra night.
Should your stay be extended, you must warn the establishment at least 24 hours before the
departure date set previously.
3.4 Animals
Animals are allowed inside the accommodations.
3.5 Policies and procedures
In accordance with the law in force, the client agrees to subscribe to the Policies and procedures,
listed in the Préfecture, available at the reception desk, it will be given on demand.
Article 4 - Liability
The establishment is not liable for any damages on the holiday-maker's equipment. Holiday-makers
must have subscribed civil liability insurance for their equipment (FFCC, ANWB, ADAC, etc.).
Article 5 - Applicable Law
Mediation of Consumer Disputes: Confirmed that the Consumers Code is in force The process of
mediating consumer disputes, the customer has the opportunity to resort grac tively to the service
of mediation proposed by (name of the company). The mediator consumer law thus proposed is
MEDICYS. This Dispr: mediation solution can be joirt by: - electronic way: www.medicys.fr; - or by
post: MEDICYS - Center for mediation and amicable settlement of bailiffs - 73, Boulevard de Clichy,
75009 - Paris