Bookings and payment
COVID-19 MEASURES
The provision of the different services offered by camping can be modified, reduced or canceled at any time following the regulations set by the competent authorities.
Article 1 – GENERAL SALES TERMS
The present sales terms and conditions rule all the stays sold on the website www.campingbergueda.com . They are included in the contract binding the establishment and the customers.
The client agrees to acknowledge these terms and conditions prior to any booking request for a stay concerning himself and any other person enjoying the stay.
According to the law in force, the present terms and conditions are available for the client for information only and prior to any contract for holiday purchase. The terms and conditions are available on written request to the establishment office.
Article 2 – BOOKING CONDITIONS
2.1 Price and payment
All prices are given in Euros, including VAT. The client's attention is drawn to the fact that the tourist tax is not included in the price.
Camping pitches booking requests: Pitches booking requests are nominative and nontransferable. The lease is only effective after the establishment agreed and has received the deposit and the administration fees.
Rented accommodations booking requests: Rented accommodations booking requests are nominative and nontransferable. The lease is only effective after the establishment agreed and has received the deposit and the administration fees.
Should you have any delay on the day of arrival and don't warn the establishment, the accommodation will be available 12 hours after the arrival date mentioned on the lease. After this time limit and without written message, the booking will be cancelled and the deposit will remain acquired for the establishment.
2.2 Changing your booking request
No discount will be granted for late arrivals and/or early departures.
2.3 Cancellations
According to the general sales terms and conditions, any booking with unpaid balance will be cancelled. 100 % of the deposit will be paid back for any cancellation received at least 15 days before the date of arrival. Otherwise, customer has not right to any paid back.
Article 3 – DURING YOUR STAY
3.1 Arrivals and departures
In camping pitches, arrivals from 12 a.m. and departures before 12 a.m. Free day of arrival.
In rented accommodations, arrivals from 17 p.m. and departures before 11 a.m. Free day of arrival.
3.2 Departures
Any delay for giving back the key after 11 a.m. and leaving the pitch after 12 a.m. will be invoiced one extra night. Should your stay be extended, you must warn the establishment at least 24 hours before the departure date set previously.
3.3 Animals
Animals are not allowed inside the accommodations.
3.4 Policies and procedures
In accordance with the law in force, the client agrees to subscribe to the Policies and procedures, available at the reception desk, it will be given on demand.
Article 4 - LIABILITY
The establishment is not liable for any damages on the holiday-maker's equipment. Holiday-makers must have subscribed civil liability insurance for their equipment (FFCC, ANWB, ADAC, etc.).
Article 5 – APPLICABLE LAW
These general conditions are subject to Spanish law and all disputes concerning their application falls under the jurisdiction of the High Court of Berga.
PERSONAL DATA PROTECTION POLICY
Who is responsible for the processing of your personal data?
- Identity: CAMPING EL BERGUEDA, S.L
- Address: CRTA B-400 KM 3,5 , 08694- Guardiola de Berguedà
- Registre Mercantil de Barcelona Volum 42917 Foli 130 Full B-418951 Inscripció 1
- Nº Registre Turísme : KCC-000173
- CIF: B-65693046
- Telephone: 938227432
- Email: [email protected]
For what purpose do we treat your personal data?
We treat the information you provide us in order to provide the contracted services, maintain our commercial or employment relationship and, where appropriate, send commercial communications from the Camping El Bergueda, SL (also electronically).
How long will we keep your data?
The data will be kept during the validity of the contractual or employment relationship and, as long as its cancellation is not requested, for the purpose of sending commercial information. The fiscal data will be kept for a period of four years (4), the accounting data for a period of six (6) years from the end of the contractual relationship in accordance with current regulations and ten (10) years for those necessary data in compliance with money laundering regulations.
What is the legitimacy for the treatment of your data?
The legal basis for data processing is the execution of the contractual relationship or your prior express consent and/or the legitimate interest in maintaining contact with you.
To which recipients will your data be communicated?
No data will be transferred to third parties outside Camping El Berguedà, SL, except legal obligation and when it is necessary for the management and maintenance of the relationship with you.
What are your rights when you provide us with your personal information?
The owner can exercise his right of access to personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when the data is no longer necessary for the purposes that were collected. You may also request the limitation, portability and opposition of the processing of your data, in certain circumstances and for reasons related to your particular situation. Likewise, you have the right to revoke your consent at any time without affecting retroactively to the processing of personal data made up to that moment.
The owner may exercise the rights referred to above, under the terms and conditions provided in the legislation in force, at the registered office of Camping El Bergueda, SL. or request it by email to: [email protected]
