Reservations and COVID-19

If you have booked a French campsite for a stay during 2021, and your booking is impacted by COVID-19, we will work with you individually to resolve the situation. This may include:

  • A rescheduled stay, subject to availability at the campsite. 
  • A credit note equal to the amount you have already paid, if rescheduling your stay is not possible. This credit note will be valid for 18 months. 
  • Reimbursement of the amount you have paid if it is not possible for you to holiday at the campsite during the 18 months that your credit note is valid.

Please stay safe and contact us if there is anything we can help with.

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