If your booking is for a French campsite and it is impacted by COVID-19 before the end of the 2020,we work on a case by case basis to resolve the situation. This may include;
- A rescheduled stay, subject to availability at the campsite.
- A credit note equal to the amount you have already paid, if rescheduling your stay is not possible. This credit note will be valid for 18 months.
- Reimbursement of the amount you have paid if it is not possible for you to holiday at the campsite during the 18 months that your credit note is valid.”