Bookings and payment
1/ Our services include
This is a camping pitch for your tent, caravan or motorhome.
Your stay is calculated on the basis of a basic package that includes the location, the person or persons planned according to the package, your installation, your vehicle and access to the reception, entertainment and sanitary facilities. Additional costs (additional person, additional vehicle, pets...) are not included in the package and will be added to it.
Rental accommodation
Our prices include people (depending on the capacity of the accommodation), water, gas, electricity, a vehicle, access to reception facilities, entertainment and sanitary facilities.
Your accommodation must be restored to its original condition when you leave. Your wishes for a specific pitch or accommodation on the campsite can only be fulfilled according to our reception possibilities upon your arrival. Smoking is not allowed inside the dwellings.
Arrival and departure
The pitches are available from 12pm and must be vacated before 11am. Rentals are available from 3pm and must be vacated before 10am.
Related activities
Any free or paid activity mentioned in this document may, in certain circumstances beyond our control, be modified or cancelled upon your arrival on the site. As such, we cannot be held liable.
Supplements
Additional fees will be charged for animals and visitors. Our prices include VAT, do not include tourist tax. The tax is charged simultaneously with your hosting. It must be paid at the same time as the balance of the stay (30 days before your arrival on the site).
All visitors are required to register when they enter the campsite. Admission fee 2,50 € / Person / Day.
Minors who are not accompanied by their parents are not accepted in the campsite.
2/ Payment of the stay
Accepted payment methods
For the payment of the deposit as well as the balance, you can honour your reservation or your stay by credit card or bank transfer.
Methods of payment
Toute demande de réservation ferme émanant de l'acheteur doit être formulée par écrit et accompagnée du règlement d'arrhes comprenant 30 % du coût du séjour (voir contrat de réservation). Cette réservation n'a de valeur contractuelle qu'à réception par l'acheteur, d'une confirmation d'inscription émise par le camping.
Le solde du séjour est à régler au plus tard 30 jours avant le début du séjour. Dans le cas où le solde n'est pas réglé dans les délais indiqués, celui-ci est considéré comme annulé et nos conditions d'annulations décrites ci-après s'appliquent. Any firm booking request from the buyer must be made in writing and accompanied by the deposit payment including 30% of the cost of the stay (see booking contract). This reservation has no contractual value until the buyer receives a confirmation of registration issued by the campsite.
The balance of the stay must be paid at the latest 30 days before the beginning of the stay. In the event that the balance is not paid within the specified time limits, it is considered cancelled and our cancellation conditions described below apply.
3/ Last minute booking
Any booking made less than 30 days before the departure date must be paid in full and by credit card only.
4/ Delayed arrival and early departure
In the event of late arrival or early departure, in relation to the dates mentioned on your reservation form, the entire stay will remain due. You will not be entitled to any refund for the part of the stay not completed.
5/ No presentation on the campsite
In the event of non-attendance at the campsite within 48 hours of the beginning of your stay and without proof and/or news of your arrival, we will have your accommodation at our disposal. We retain the fees in accordance with our cancellation conditions.
6/ Cancellation
By the buyer :
Any cancellation must be notified by post, which will take effect from the date of receipt of the letter.
For the cancellation of a bare pitch, whatever the date of receipt, the totality of the sums due at the time of booking is retained.
For the cancellation of rental accommodation :
• more than 30 days before your arrival, the deposit remains valid at the campsite
• less than 30 days before your arrival, the total amount of the rental, booking fees and insurance contribution are kept.
To obtain any compensation, we invite you to take out cancellation or interruption of stay insurance at the time of booking.
Because of the camping :
If the campsite has to cancel its services for renting a pitch and/or rental accommodation on any of the sites listed in this brochure, any contractor who has received his confirmation of stay will be notified by registered letter and then refunded in full up to the sums he has paid.
7/ Security deposit
Pour les hébergements locatifs, un dépôt de garantie de 300 euros vous sera demandé à votre arrivée, lequel vous sera restitué en fin de séjour et au plus tard sous huitaine par courrier à compter de votre départ.
Le camping se réserve le droit de garder une partie ou la somme totale en cas de détérioration de l'hébergement et de son contenu et/ou de matériel sur le camping.
Le camping se réserve aussi le droit de déduire la somme de 60 euros pour les locations avec sanitaires (salle de bain + WC) pour pallier les frais de ménage si celui-ci n'a pas été effectué lors du départ.
8/ Animals
Dogs (except category 1 and 2 dogs) are allowed in the campsite. We require that dogs be kept on a leash in the campsite. Animals should not be left alone. Make sure to respect the hygiene and environment of the host campsite.
9/ Complaints
Any claim following a stay must be made in writing, and sent by registered letter with acknowledgement of receipt, within 20 days of your stay.
10/ Rules of procedure
Guests are required to comply with the campsite's internal regulations.
